Fantastical 2 for Mac FAQ

Looking to learn how to use Fantastical 2? Check out our complete Fantastical 2 help.

1. I'm having trouble opening Fantastical 2. How do I reset Fantastical 2 and start over?

   Are you having trouble with Fantastical 2 crashing on startup, accounts missing, or just want to quickly remove your accounts and start over again? Here's how to do that:

   • Go to the Finder and press command-shift-G
   • Copy and paste the following into the window that appears: ~/Library/Containers
   • Move the folder named com.flexibits.fantastical2.mac to the Trash (this is the only folder you have to move)
   • Restart your Mac
   • Open Fantastical and set up your accounts again

   It is important that you restart your Mac after deleting the folder, otherwise Fantastical will not be able to save your settings!

2. Why does Fantastical ask for my iCloud password after enabling two-factor authentication for iCloud?

   Apple now requires app-specific passwords when using two-factor authentication with iCloud. Please see our documentation for more information on creating an app-specific password.

   Also, make sure are using your Apple ID's primary email address. You can check which email address is your primary address at appleid.apple.com.

3. Why aren't my events or accounts appearing when I can see them in the OS X Calendar app?

   If you use a service such as iCloud, Exchange, Google, or Yahoo, you probably need to add that account directly to Fantastical. Open the Preferences and click the Accounts tab to ensure your accounts have been added. If you have On My Mac calendars that you want to use with Fantastical, Fantastical needs access your Calendars and Reminders. Go to System Preferences > Security & Privacy > Privacy and ensure Fantastical as allowed to access your Calendars and Reminders. Fantastical will not work if you disallow access to either of these. You also must allow access to Contacts in order for event invitations to work.

4. How do I select a specific calendar when entering an event or searching?

   You can specify a calendar by using a slash (/) at the beginning or end of a sentence. Even easier, you only need the first character of a calendar. For example, /w or /h would create your event in the Work or Home calendars, respectively. You can be more specific if you have multiple calendars with similar names, such as /pe for Personal and /pr for Private.

5. Why are my new events being set as all-day events?

   New events will be set to all-day if you don't specify a time in your sentence. If you want a timed event, simply add the time to your sentence, such as "Meeting on Friday 3pm-5pm," and Fantastical will disable all-day mode and set the event times.

6. How do I disable all alerts on a specific calendar or reminder list?

   All notifications and alerts for a calendar or reminder list can be disabled by doing the following:

   1. Open Fantastical's Calendar preferences
   2. Right-click on the calendar or reminder list you don't want to receive alerts on and select Get Info
   3. Check the box to Ignore Alerts

7. Why do I get a message saying that two copies of Fantastical are running?

   This is probably because you have Fantastical listed as a Login Item in the Users & Groups section of System Preferences. Please remove Fantastical from your Login Items and use Fantastical's preferences (Preferences > General > Open automatically at login) to have Fantastical launch at login.

8. Are my accounts and events safe in Fantastical? Does Flexibits collect any personal data?

   Fantastical does not collect or transmit any personal data. See our privacy page for more information.

9. Does Fantastical sync with my iOS device?

   Yes. Fantastical supports syncing to other devices using CalDAV services such as iCloud, Google Calendar, or Yahoo Calendar. Exchange is supported as well. Make sure your accounts are set up in Calendar on your Mac and in the Mail, Contacts, Calendars settings of your iOS device.

10. How many Macs can I use Fantastical on with my license?

    A single license purchased from the Flexibits Store can be used for personal use by a family of up to six people on multiple Macs. If you want to use Fantastical with people who aren't in the same family, such as a business context, then you'll need to purchase additional licenses for each user. We have volume discounts available for bulk license purchases.

11. Do you offer education or military discounts?

    Yes! We offer a 20% educational or military discount. Contact us with proof of your educational institution (such as your .edu email address or a copy of your ID) or proof of military service (such as your .mil email address or a copy of your ID) and we'll send you a coupon code.

12. Where can I download Fantastical 1?

    Fantastical 1 is no longer for sale, but you can download it here.

13. Where can I get information about the open source code that Fantastical uses?

    Please see our acknowledgements page.

14. Have a comment, suggestion, or problem? We're here to help.

    Contact Us