Having trouble getting Fantastical to sync smoothly between your different devices? Follow the troubleshooting steps below to check your account and calendar settings.
First, what type of account are you trying to use to sync your events? Are you using iCloud, Google, Exchange, or some other sync service? Keep in mind what service you're using throughout these steps to make sure you're always using the same service on each device.
Next, make sure that you have the same accounts set up on your Mac, iOS and iPadOS devices.
At this point you should see your calendars in Fantastical on your iOS/iPadOS device.
Once your accounts are added, make sure you have the same calendars enabled and visible on all of your devices.
At this point you should see the same calendars across all of your devices. Now verify that your default calendar is set to the same calendar across all of your devices. This way when you add new events they'll all be added to the same calendar.
You should now be able to add a new event on one device and see the event appear on your other devices. Try adding a new event on each of your devices and see if they appear everywhere else.
Keep in mind that it can sometimes take a few minutes for events to sync.
If events still aren't syncing as you'd expect, use the web interface of your calendar to test which device might be misconfigured.
Once you've logged in, create a new event on your calendar and then see if it appears across all of your devices.
If the event appears on all devices, then that means your accounts are set up properly but your default calendar is probably not correct.
If the event appears on some devices but not others, then the devices where the event is not appearing are not syncing correctly. Make sure your calendar account is set up correctly and then try again.
Contact us and we'll help you out! Please include a summary what types of accounts you're using — such as iCloud, Google, or Exchange — and what you're tried already.
It's also helpful if you include screenshots of what you're seeing, and of all your settings from the Accounts and Calendars sections from each device's preferences/settings. That will let us see what you're seeing so we can give you specific suggestions.
Take a screenshot by pressing command-shift-4 and then dragging across the part of the screen you want to capture. This will create an image on the desktop.
Take a screenshot by pressing the power and home buttons at the same time. You will see a white flash to indicate that a screenshot was taken. You can then find the screenshot added to your Photos app.