Flexibits, Your Data, and Your Privacy

Here are answers to some common questions about how Flexibits and our apps use and store your data.

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What personal information we collect

Where are my events, tasks, and contacts stored?

In general, your events, reminders, and contacts are stored on your device and are not sent anywhere else (see exceptions below). Your account’s password is stored securely on your device using the Keychain.

Why do Fantastical and Cardhop ask for the username and password of my accounts?

Fantastical and Cardhop use your username and password to sync and display your events, reminders, and contacts. Your username and password are stored securely in the Keychain. The Keychain is part of macOS and iOS and is responsible for securely storing usernames and passwords. Your account username is securely synced between devices, but Flexibits does not have access to this information and your password is never sent off of your device. Your account information is never used for any reason other than to sync your data.

When does an app use my location?

Fantastical uses your location for the following:

When your location is sent off your device:

Cardhop never uses your location.

Chatology never uses your location.

Do you use end-to-end encryption when syncing data between devices?

Fantastical uses end-to-end encryption to sync your calendar sets, templates, interesting calendars, Apple Watch data, and account usernames. End-to-end encryption ensures that nobody but you can access this data.

Your Flexibits Account Key is used to encrypt your data when it is stored on a Flexibits server. Your Flexibits Account Key is stored on iCloud to make it easy to sign in to other devices that use the same iCloud account.

When does an app send data to Flexibits?

Fantastical for Mac:

Fantastical for iOS:

Cardhop for Mac:

Cardhop for iOS:

Chatology:

flexibits.com:

What other entities does Flexibits use to process or store personal data?

How do I delete my Flexibits account?

Where are Flexibits servers located?

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