Flexibits Account FAQ

  1. Do you offer a trial period?

    Fantastical Premium offers a 14-day free trial period when you first take out a subscription. During the trial period you have the option to cancel your subscription before it is billed. If you signed up for a free 14-day trial subscription and don't want to renew it, make sure you cancel at least 24 hours before the trial ends.

  2. I'm subscribed to the Fantastical Premium family plan, but why can't I see any shared family calendars?

    Fantastical Premium is a shared subscription service, allowing you and your family group to access the features of Fantastical Premium at a reduced cost.

    Shared calendars are provided by your calendar service (iCloud, Google, Exchange etc.). You need to create a shared calendar on your calendar service, invite your family members to this calendar and then add this calendar service to Fantastical's Accounts settings.

    Please see your calendar service's website for details on how to create a shared calendar.

  3. How do I cancel my subscription?

    You can cancel future billing at any time. If you want to cancel your subscription follow these instructions, depending on where you first made the subscription:

    • If you purchased your subscription from the App Store you need to cancel it from the App Store. For further details please see here.

    • If you purchased your subscription directly from Flexibits, please sign in to your Flexibits account on hub.flexibits.com and select Billing > Cancel Subscription.

  4. How do I permanently delete my Flexibits account?

    You can permanently delete your Flexibits account by logging in to hub.flexibits.com and going to Account > Delete Account.

    Important: this will permanently delete your Flexibits account and all data associated with your account. If you delete your account when you have an active subscription, your subscription will be ended immediately and you will have to purchase a new subscription if you wish to use subscription features again in future. Be careful, deleting your account can not be undone!

  5. Do you offer education or military discounts?

    Yes, we offer a 20% educational or military discount! This discount is valid for 24 months of your Fantastical Premium subscription, or for your order of Cardhop or Chatology.

    Looking for an education discount for Fantastical Premium? Please contact us here and reply with proof of status.

    Looking for an education discount for Cardhop or Chatology? Request a discount from us at the Flexibits Store and include proof of your educational institution, student status, or military service (such as a copy of your ID). You can contact us if you have any questions or have trouble receiving the discount.

  6. Have a comment, suggestion, or problem? We're here to help.

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Flexibits Account