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Flexibits Account
FAQ

How do I permanently delete my Flexibits account?

You can permanently delete your Flexibits account by logging in to hub.flexibits.com and going to Account > Delete Account.

Important: this will permanently delete your Flexibits account and all data associated with your account. If you delete your account when you have an active subscription, your subscription will be ended immediately and you will have to purchase a new subscription if you wish to use subscription features again in future. Be careful, deleting your account can not be undone!

Do you offer a trial period?

Flexibits Premium offers a 14-day free trial period when you first take out a subscription. During the trial period you have the option to cancel your subscription before it is billed. If you signed up for a free 14-day trial subscription and don't want to renew it, make sure you cancel at least 24 hours before the trial ends.

I'm subscribed to the Flexibits Premium family plan, but why can't I see any shared family calendars?

Flexibits Premium is a shared subscription service, allowing you and your family group to access the features of Flexibits Premium at a reduced cost.

Shared calendars are provided by your calendar service (iCloud, Google, Exchange etc.). You need to create a shared calendar on your calendar service, invite your family members to this calendar and then add this calendar service to Fantastical's Accounts settings.

Please see your calendar service's website for details on how to create a shared calendar.

How do I cancel my subscription?

You can cancel future billing at any time. If you want to cancel your subscription follow these instructions, depending on where you first made the subscription:

  • If you purchased your subscription from the App Store you need to cancel it from the App Store. For further details please see here.

  • If you purchased your subscription directly from Flexibits, please sign in to your Flexibits account on hub.flexibits.com and select Billing > Cancel Subscription.

Do you offer education or military discounts?

Yes, we offer a 20% educational or military discount! This discount is valid for 24 months of your Flexibits Premium subscription.

Looking for an education discount for Flexibits Premium? Please contact us here and include proof of your educational institution, student status, or military service (such as a copy of your ID).

Do you offer team/enterprise options for Flexibits Premium?

Yes, we have a team/enterprise option to purchase multiple subscriptions for your team that are managed by a single account. This is something we have to set up on our end, but you can have a single Flexibits account that manages billing for all user subscriptions for your team. You then have the option to add and remove other users on your own. Once the account is activated, each user sets up their own Flexibits account and uses it to sign in to Fantastical on each of their devices, giving them full access to Flexibits Premium. Depending on the size of your team, you may qualify for a discount too.

We can set you up with a test account if you want to try it out before committing to purchase. Please contact us to discuss further.

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