Support & Help

Why aren't my work calendars appearing on iOS 12?

iOS 12 introduced new restrictions for devices that have mobile device management (MDM) profiles installed. Go to iOS Settings > General > Profiles to check if you have an MDM profile installed. If you do, you can check to see if you have the specific restriction listed: "Opening documents from managed to unmanaged apps not allowed".

By default, any device running iOS 12 that has an MDM profile with the above restriction installed will not be able to share calendars with Fantastical (or any other third-party apps that use iOS's Calendar data).

To resolve this, you will need to speak with your workplace's administrator, who will be able to grant Fantastical the necessary clearance it needs to access your managed calendars.

Specifically, Fantastical either needs to be added as a managed app in the MDM profile, which allows it to access iOS's calendar data, or the "Opening documents from managed to unmanaged apps not allowed" restriction needs to be removed from the MDM profile.