Fantastical for iOS and iPadOS FAQ

  1. I’ve upgraded from Fantastical 2. What happens to the features I paid for?

    All of your features from Fantastical 2 are automatically available and do not require a Fantastical Premium subscription. This is only available to existing Fantastical 2 customers.

    You do not need to do anything special to receive these features, Fantastical will automatically detect your previous purchase and make these features available.

    NOTE: You only receive the features that were available on your previous app. For example: Fantastical 2 for Mac had calendar sets, but Fantastical for iPhone did not.

    There are also new features available for free to existing Fantastical 2 users:

    • New: 3 day weather forecast (powered by AccuWeather)
    • New: Full task support including Todoist and Google Tasks
    • New: Parser autocomplete recommendations for invitees, locations, calendars, and task lists
    • New for iOS: Apple Watch syncs over Wi-Fi and LTE, even if your phone isn't nearby (requires creating a free Flexibits account, but no Fantastical Premium subscription is needed)
    • New for iOS and iPadOS: Improved invitee support. Add your calendar accounts directly to Fantastical and receive and respond to invitations as well as G Suite and Exchange invitee lookup
    • New for macOS: Fantastical can now run in the background (receive notifications and sync even when Fantastical isn't running) and the mini window can now run over other full screen apps
    • New for macOS: Support for attachments on Google Calendar events
    • New for iPadOS: Full screen day, week, month, and year views
    • New: Universal app on iOS and iPadOS - If you are an existing iPad users, please download the new Fantastical from the App Store and your existing features will be made available

    Note to Mac users:

    • If you purchased Fantastical for Mac on the Mac App Store then update on the Mac App Store
    • If you purchased Fantastical for Mac directly from our website then update in-app
  2. Why is Fantastical's app icon badge not updating?

    This appears to be caused by a bug with iOS 13 notifications, which we've reported to Apple. If you open Fantastical, the badge count may update correctly. If the badge count doesn't update, the first place to check is iOS Settings > Notifications > Fantastical. Make sure that Badge style notifications are enabled here. If the problem persists, go to Fantastical's settings and toggle the App Icon Badge setting off and then back on again. If that doesn't work either, we've had reports that reinstalling Fantastical fixes the issue for some people. This issue is not specific to Fantastical and affects some other apps too. Hopefully a solution will be available in a future update to iOS.

  3. How do I delete events from the Holidays calendar?

    The Holidays calendar is built directly into iOS and maintained by Apple, so there is no way to edit or adjust this calendar. However, it is possible to hide this calendar in Fantastical's Settings > Calendars.

    You may want to subscribe to an alternative holiday calendar that you find more relevant. Once you've found an alternative holiday calendar online, go to iOS Settings > Passwords & Accounts > Add Account > Other > Add Subscribed Calendar. Paste the calendar feed's URL here and the calendar will appear in Fantastical.

  4. Why aren't my calendars or reminders appearing in Fantastical?

    First, please make sure your data appears as you'd expect in the Calendar and Reminders app. If it doesn't, make sure your accounts are configured correctly in the Passwords & Accounts section of the Settings app.

    Once you've ensured your data is in the built-in apps, make sure you've allowed Fantastical to access your events and reminders. You can verify this in the Privacy section of the Settings app.

    If your events or reminders still aren't showing up, try turning your phone off and back on. You can do this by holding down on the power button and sliding to turn off the phone.

  5. Why isn't Fantastical syncing my data?

    Fantastical itself doesn't sync your data. Instead, your device connects to a service such as iCloud, Google Calendar, or Microsoft Exchange which stores your calendars. When Fantastical updates your calendar, your service will upload these changes and sync them to your other apps that are signed in to the service. These might include other versions of Fantastical, or any other app configured to use your calendar service.

    If events or reminders aren't syncing between devices, take a look at our troubleshooting steps for syncing.

  6. Why can't I see my shared or subscribed Google Calendars?

    You probably need to enable your other calendars through Google's web interface. Go to https://www.google.com/calendar/iphoneselect and make sure that all of your calendars are enabled there. If you originally set up your Google account using Exchange and Google Sync, you can enable your calendars at https://m.google.com/sync/settings/.

  7. Why can't I see events that are more than a month old?

    Check to make sure your device is set to sync all of your events.

    1. Open the Settings app
    2. Tap the Calendar section
    3. Make sure Sync is set to All Events
  8. Why are my new events being set as all-day events?

    New events will be set to all-day if you don't specify a time in your sentence. If you want a timed event, simply add the time to your sentence, such as "Meeting on Friday 3pm-5pm," and Fantastical will disable all-day mode and set the event times.

  9. How do I get alerts for events and reminders to open Fantastical?

    You can enable alerts for events and reminders in Fantastical's settings under the Advanced settings. If you enable this option, you'll also want to disable the alerts for the Calendar and Reminder app. You can do that in the Notification Center section of the Settings app.

  10. How do I show the date on the app icon?

    You can show the current date in as a badge on Fantastical's app icon by going into Fantastical's settings and changing the App Badge Icon setting to Current Date. Apple does not allow developers to modify the icon directly, so this is the best workaround that is currently available.

  11. Which types of calendars does Fantastical work with?

    Fantastical works with any calendar that you have set up on your device's Settings. If it appears in Calendar, it will also appear in Fantastical. If you haven't already added your calendars to your iOS device, you can do so by opening the Settings app, selecting Passwords & Accounts, and adding your accounts there. iOS supports syncing calendars over iCloud, Google, Yahoo, Exchange, and more.

  12. Are my accounts and events safe in Fantastical? Does Flexibits collect any personal data?

    Please see our privacy page for more information.

  13. How do I specify a calendar or reminder list when creating a new event?

    You can specify a calendar by using a slash (/) at the beginning or end of a sentence. Even easier, you only need the first character of a calendar. For example, /w or /h would create your event in the Work or Home calendars, respectively. You can be more specific if you have multiple calendars with similar names, such as /pe for Personal and /pr for Private. Alternatively you can use the word calendar, such as "Lunch with John calendar work". Finally, you can tap the space bar four times instead of using a slash. For example, "Lunch with John<space><space><space><space>w" will do the same thing.

  14. Why can't I sort my reminders manually?

    Unfortunately, Apple does not allow third-party apps to change the order of reminders in the Reminders app or when using Reminders data. Due to this restriction, Fantastical sorts your reminders by due date. You can view all your reminders in a single list, or separately by each list. Fantastical also displays reminders in your schedule on the date they're due.

  15. I'm getting unwanted alerts on my events!

    There are multiple ways to configure calendar alerts and Fantastical, iOS, and possibly your calendar service, all have their own alert settings. It could be that the unwanted alerts are being added by something outside of Fantastical. If you events have unwanted alerts, check the following:

    1. Open iOS's Settings app > Mail, Contacts, Calendars > Default Alert Times. If default alert times are configured here, they may appear in addition to Fantastical's. Disable them if necessary.
    2. If you're using Google Calendar with Fantastical, it's likely that Google Calendar has it's own default notifications configured. Go to www.google.com/calendar and click Settings > Calendars > Edit notifications (you'll have to do this separately for each calendar). Check whether you have any event or all-day notifications enabled. If you do, remove them to prevent the extra alerts from appearing in Fantastical.
  16. Does Fantastical have a URL handler?

    Fantastical supports the following URL actions:

    fantastical2://parse?sentence=[input] — Begin creating a new event with the given sentence. The notes parameter can also be added to specify a note with the event. For example: fantastical2://parse?sentence=sentence&notes=[your note]. The following parameters are also supported:

    • add (set to 1 to automatically add an event - be careful!)
    • reminder
    • due (requires the format yyyy-MM-dd HH:mm)
    • title
    • location
    • url
    • notes
    • start (requires the format yyyy-MM-dd HH:mm)
    • end (requires the format yyyy-MM-dd HH:mm)
    • allDay (can be 1 or 0)
    • availability (options: free, busy, tentative, unavailable)
    • private (can be 1 or 0, only applies to Exchange calendars).

    Note that if you use the sentence parameter it will cause other parameters to be ignored.

    fantastical2://show?date=yyyy-mm-dd — Jumps to the specified date. You can also use a natural language date such as "Tuesday" or "next month" and Fantastical will do its best to show the date.

    Fantastical supports x-callback-url. x-callback-url can be used by using fantastical2://x-callback-url/parse?parameters or fantastical2://x-callback-url/show?parameters. The parameters x-source, x-success, x-cancel, and x-error are all supported. Refer to the x-callback-url site for more details.

    Fantastical is also officially supported by Launch Center Pro.

  17. Have a comment, suggestion, or problem? We're here to help.

    Contact Us
Fantastical for iOS