Fantastical 2 for Mac FAQ

Looking to learn how to use Fantastical 2? Check out our complete Fantastical 2 help.

  1. My reminders lists are not syncing, and I see a yellow exclamation mark in Preferences > Calendars, what's happening?

    This yellow exclamation mark means that you upgraded your Reminders database to the new format Apple is using for iOS 13. This makes Reminders disappear entirely on Mac because it takes them off the iCloud CalDAV server and moves them to the new Reminders format.

    You must upgrade to iOS 13 and macOS Catalina to view upgraded Reminders. Also update to Fantastical for Mac 2.5.11 to view upgraded reminders.

    Once you update to macOS Catalina and Fantastical 2.5.11 you can enable reminders by doing the following:

    • Open Fantastical's preferences
    • Select the Accounts tab
    • Select Reminders
    • Make sure Show Reminders is checked
    • Select the Calendars tab
    • Make sure your lists are enabled in the Reminders section
  2. I'm having trouble opening Fantastical 2. How do I reset Fantastical 2 and start over?

    Are you having trouble with Fantastical 2 crashing on startup, accounts missing, or just want to quickly remove your accounts and start over again? Here's how to do that:

    • Go to the Finder and press command-shift-G
    • Copy and paste the following into the window that appears: ~/Library/Containers
    • Move the folder named com.flexibits.fantastical2.mac to the Trash
    • Go to the Finder and press command-shift-G
    • Copy and paste the following into the window that appears: ~/Library/Group Containers
    • Move the folder named 85C27NK92C.com.flexibits.fantastical2.mac to the Trash
    • Restart your Mac
    • Open Fantastical and set up your accounts again

    It is important that you restart your Mac after deleting the folder, otherwise Fantastical will not be able to save your settings!

  3. Why does Fantastical not accept my iCloud password?

    Apple requires app-specific passwords when using two-factor authentication with iCloud. Please see our documentation for more information on creating an app-specific password. You will not be able to connect to iCloud using Fantastical if you don't have two-factor authentication or two-step verification enabled.

    Also, make sure are using your Apple ID's primary email address. You can check which email address is your primary address at appleid.apple.com.

  4. Why is my G Suite account displaying an authorization error when I try to connect my account?

    You may see an authorization error when trying to add a G Suite account to Fantastical. This is due to a change Google made to how third-party apps connect to your G Suite account (on November 4, 2019).

    You need to choose to trust Fantastical 2 as a whitelisted app in your G Suite admin panel. To do this, open your G Suite admin panel and select Security > API Permissions > Calendars. Select Fantastical 2 for Mac and click the three-dot icon on the right and choose Trust. You can also refer to Google's help pages for more info.

    If your G Suite admin needs Fantastical's OAuth client ID to add it as a trusted app, the client ID is 280246159890-6p3c2652mgdta3e721r877iqsip4skm1.apps.googleusercontent.com.

    Fantastical uses the G Suite Admin API to read calendar rooms and resources to provide location autocomplete suggestions, and to search for other users in your organization to provide invitee autocomplete suggestions. Fantastical only has read-only access to this information, it is unable to make any changes to the organization settings. Calendar room and user information is only available through the G Suite Admin API, so without this access Fantastical is unable to show suggestions for locations or invitees.

    If you are unable to get Fantastical added as a whitelisted app, you can limit Fantastical's access to your G Suite account by doing the following:

    • Open the Terminal app
    • Copy and paste the following line into the Terminal and hit enter: defaults write com.flexibits.fantastical2.mac ReduceGoogleScopes -bool YES
    • Quit the Terminal
    • Relaunch Fantastical and add the G Suite account again
  5. Why aren't my events or accounts appearing when I can see them in the macOS Calendar app?

    If you use a service such as iCloud, Exchange, Google, or Yahoo, you probably need to add that account directly to Fantastical. Open the Preferences and click the Accounts tab to ensure your accounts have been added. If you have On My Mac calendars that you want to use with Fantastical, Fantastical needs access your Calendars and Reminders. Go to System Preferences > Security & Privacy > Privacy and ensure Fantastical as allowed to access your Calendars and Reminders. Fantastical will not work if you disallow access to either of these. You also must allow access to Contacts in order for event invitations to work.

  6. Why isn't Fantastical syncing with my iPhone or iPad?

    If you're having trouble getting your calendars to sync between devices, take a look at our troubleshooting steps for syncing.

  7. Why can't I add new reminders to Fantastical?

    You don't have an account that supports reminders added to Fantastical. This usually happens when there's no iCloud account set up. Open Fantastical's preferences, click the Accounts tab, and add your iCloud account.

  8. How do I show or hide Fantastical's mini-calendar and event list?

    Click View > Show/Hide Sidebar to toggle the sidebar's visibility. Keep the sidebar enabled to quickly refer to a mini-calendar for the selected month and a list of your upcoming events and reminders. Hide the sidebar to give your main calendar view more space.

  9. How do I select a specific calendar when entering an event or searching?

    You can specify a calendar by using a slash (/) at the beginning or end of a sentence. Even easier, you only need the first character of a calendar. For example, /w or /h would create your event in the Work or Home calendars, respectively. You can be more specific if you have multiple calendars with similar names, such as /pe for Personal and /pr for Private.

  10. Notifications are not working or are displaying duplicate alerts. How do I fix this?

    You need to disable the Apple Calendar and Reminder notifications and enable Fantastical's notifications. Please perform the following steps:

    1. Open Fantastical's Preferences > Alerts. Make sure the notification options you want are enabled.

    2. Open System Preferences > Notifications. Disable all Calendar and Reminders notification options, including setting the 'alert style' to 'none'.

    3. Whilst in System Preferences > Notifications, make sure that all Fantastical notification options are enabled.
  11. Why are my new events being set as all-day events?

    New events will be set to all-day if you don't specify a time in your sentence. If you want a timed event, simply add the time to your sentence, such as "Meeting on Friday 3pm-5pm," and Fantastical will disable all-day mode and set the event times.

  12. How do I disable all alerts on a specific calendar or reminder list?

    All notifications and alerts for a calendar or reminder list can be disabled by doing the following:

    1. Open Fantastical's Calendar preferences
    2. Right-click on the calendar or reminder list you don't want to receive alerts on and select Get Info
    3. Check the box to Ignore Alerts
  13. Why do I get a message saying that two copies of Fantastical are running?

    This is probably because you have Fantastical listed as a Login Item in the Users & Groups section of System Preferences. Please remove Fantastical from your Login Items and use Fantastical's preferences (Preferences > General > Open automatically at login) to have Fantastical launch at login.

  14. Are my accounts and events safe in Fantastical? Does Flexibits collect any personal data?

    Fantastical does not collect or transmit any personal data. See our privacy page for more information.

  15. How many Macs can I use Fantastical on with my license?

    A single license purchased from the Flexibits Store can be used for personal use by a family of up to six people on multiple Macs. If you want to use Fantastical with people who aren't in the same family, such as a business context, then you'll need to purchase additional licenses for each user. We have volume discounts available for bulk license purchases.

  16. Do you offer education or military discounts?

    Yes, we offer a 20% educational or military discount! Request a discount from us at the Flexibits Store and include proof of your educational institution, student status, or military service (such as a copy of your ID). You can contact us if you have any questions or have trouble receiving the discount.

  17. Where can I download Fantastical 2 for macOS Yosemite?

    Fantastical 2.2.5 is the last version available for macOS Yosemite. You can download it here.

  18. Where can I download Fantastical 1?

    Fantastical 1 is no longer for sale, but you can download it here.

  19. Where can I get information about the open source code that Fantastical uses?

    Please see our acknowledgements page.

  20. Have a comment, suggestion, or problem? We're here to help.

    Contact Us
Fantastical 2 for Mac