Fantastical FAQ
Why isn't Fantastical syncing with my Mac, iPhone or iPad?
If you're having trouble getting your calendars to sync between devices, take a look at our troubleshooting steps for syncing.
Why can't I add new tasks to Fantastical?
You may not have an account that supports tasks added to Fantastical for Windows.
Google Tasks, Microsoft 365 tasks, and Todoist tasks are currently supported on Windows devices. Please add one of these account types to File > Settings > Accounts on your PC to be able to add/edit tasks in Fantastical for Windows.
How do I show or hide Fantastical's mini-calendar and event list in the main app?
In Fantastical, click the Menu button > View > Show/Hide Sidebar to toggle the sidebar's visibility. Keep the sidebar enabled to quickly refer to a mini-calendar for the selected month and a list of your upcoming events and reminders. Hide the sidebar to give your main calendar view more space.
How do I disable all alerts on a specific calendar or task list?
All notifications and alerts for a calendar or task list can be disabled with the following steps:
- Open File > Settings > Calendars & Lists
- Right-click on the calendar or reminder list you don't want to receive alerts on
- Enable the option to Ignore Alerts
Why does Fantastical not accept my iCloud password?
Apple requires app-specific passwords when using two-factor authentication with iCloud. Please see our documentation for more information on creating an app-specific password. You will not be able to connect to iCloud using Fantastical if you don't have two-factor authentication or two-step verification enabled.
Also, make sure you are using your Apple ID's primary email address. You can check which email address is your primary address at appleid.apple.com.
Why do I only see one Join Call button for conference calls when I have multiple calls scheduled?
The Join Call button will only appear for your next, upcoming call. This has the advantage of reducing clutter in your calendar, and when future calls become due you can click the Join Call button to join these calls too.
How do I select a specific calendar when entering an event or searching?
You can specify a calendar by using a slash (/) at the beginning or end of a sentence. Even easier, you only need the first character of a calendar. For example, /w or /h would create your event in the Work or Home calendars, respectively. You can be more specific if you have multiple calendars with similar names, such as /pe for Personal and /pr for Private.
Why are my new events being set as all-day events?
New events will be set to all-day if you don't specify a time in your sentence. If you want a timed event, simply add the time to your sentence, such as "Meeting on Friday 3pm-5pm," and Fantastical will disable all-day mode and set the event times.
Are my accounts and events safe in Fantastical? Does Flexibits collect any personal data?
Please see our privacy page for more information.
Do you offer education or military discounts?
Yes, we do offer an educational or military discount!
Looking for an education or military discount for Flexibits Premium? Please contact us here and include proof of your educational institution, student status, or military service (such as a copy of your ID).
Do you offer team/enterprise plans for Flexibits Premium?
Yes, we have a team/enterprise plan that gives you a main Flexibits Account that is used to purchase and manage multiple subscriptions for your team. Once the account is activated, each user sets up their own Flexibits account and uses it to sign in to Fantastical and Cardhop on each of their devices, giving them full access to Flexibits Premium.
You can get started on our Teams information page. Once you create the main Flexibits Account that you will use to manage your team subscription, you can change the amount of seats at any time by going to your Billing page.
If you have any questions please contact us to discuss further.
What is your subscription cancellation and refund policy?
Flexibits Premium offers a 14-day free trial period. During the 14-day free trial period, you have the option to cancel your subscription before it is billed.
- Subscriptions automatically renew unless you cancel them
- If you cancel, you can keep using the subscription until the next billing date
If you signed up for a free 14-day trial subscription and don't want to renew it, cancel it at least 24 hours before the trial ends.
If you are currently on a plan that has been billed, you are responsible for those charges. However, you can cancel future billing at any time. If you want to cancel, follow these instructions:
- If you activated your subscription directly from Flexibits, click or tap here for your Flexibits Account and select the Billing tab.
- If you activated your subscription from the App Store, click or tap here to manage your subscriptions.
Once a subscription charge has been billed, it is non-refundable.
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